On behalf of the management of "Komihris" Ltd. and "Komihris" Analytical Centre for Laboratory Tests (ACLT), we make the following statements as regards the policy and the QMS objectives:
- that the personnel engaged in the testing activities performed within the ACLT is familiarized with the quality documentation and it implements the policy and procedure of the system in its work;
- the commitment of laboratory management to the compliance of the QMS with the requirements of БДС EN ISO/IEC 17025:2006 and the continuous improvement of management efficiency;
- full satisfaction of customers through the provision of high quality services by laboratory in accordance with an established good professional practice;
- the laboratory is performing its work in a reliable and competent manner and in compliance with the legal and technical rules and regulations;
- use of cost-effective methods for the provision of offered service which ensure the appropriate accuracy
- the tests are always performed through the methods agreed;
- uprightness in meeting the deadlines and customer's demands, as well as in protecting the confidentiality of services provided;
- examination of claims and taking measures for remedy thereof in a timely and businesslike manner;
- motivation of employees through additional training for maintenance and upgrading of their qualification level;
- achievement of laboratory's economic success;
- upright and loyal partnership with suppliers;
- continuous supervision of MS and expedient modifications thereof with a view to its improvement.